Frequently asked questions

Common Questions

 

How long does delivery take?

Orders are shipped within 1 to 3 days after payment is received. Delivery takes 3 to 7 business days within the USA.
How can I modify an order?

If you wish to modify an order, please contact us within 24 hours of your purchase at: contact@burkini-dames.com
Unfortunately, if you contact us after 24 hours, your order may no longer be modifiable. You will then need to return the package to us for exchange or refund.
How to return a package for exchange or refund?

To return your package, please contact us at contact@burkini-dames.com. We will send you the address of our nearest warehouse.
WARNING: If you return a package to the wrong address, we will not be able to exchange or refund it.
Note: porte-poulailler-automatique.fr does not cover the return shipping costs.
Is delivery only in the USA?

Yes, Badino Shop exclusively ships within the USA.
How can I track my order?

To track your order, contact us at contact@burkini-dames.com. Contact Page
Please note that your order is only traceable after it has been received by the local post office.
What are your customer service hours?

You can contact us via the contact page here: Contact Page
Our customer service operates 7 days a week.
Service Hours:
Mon. – Fri.: 10:00 – 22:00
Sat. – Sun.: 11:00 – 18:00
Response time: up to 24 hours

What payment methods are accepted?

We accept payments by credit card, Visa, and Mastercard.
We do not accept cash on delivery.
What is the name of your company and where is the address?

The address responsible for the online store porte-poulailler-automatique.fr is CHARCLO 2.0 OÜ Narva mnt 5, 10117 Tallinn, Estonia
Do not return to this address. To make a return, contact us at contact@burkini-dames.com to receive the address of our nearest warehouse. A package returned to the wrong address will not be exchanged or refunded.